Thank you for visiting the HEROES website.
HEROES is an EU-funded project (Grant Agreement no: 101021801) which started in December 2021 and will end in December 2024. For further information on the project, you can contact the project coordinator, UCM (Complutense University of Madrid), at [firstname.lastname@example.org]
We collect personal data both directly and indirectly from individuals.
We collect the following types of personal data about individuals, including:
We only collect special categories of personal data, upon obtaining prior consent for project administrative purposes, such as:
During the HEROES research project, each of the partners will act as the data controller and therefore will be responsible for the implementation of data protection rules in relation to the processing operations it will perform. HEROES partners will be considered as joint controllers when they jointly determine the purposes and means, or at least the essential elements of these purposes and means, for data processing operations that will be performed within the HEROES project. For the personal data processed by any partner in the HEROES consortium, the applicable legislation is the GDPR.
There are different bases on which the consortium processes personal data:
HEROES partners collect such data from our research activities, including interviews, workshops we conduct, and trials where we will work with you to elaborate, test, and validate our solutions through national/regional demonstrators or a large-scale cross-border simulation exercise. Outputs will include technology and written guidance.
We process personal data with the purpose of:
We have put technical and organisational security policies and procedures in place to protect personal data (including sensitive personal data) from loss, misuse, alteration, or destruction. We aim to ensure that access to your personal data is password protected. We encrypt EU classified data and data are restricted only to a limited number of individuals who need to access it. Those individuals who have access to the data are required to maintain the confidentiality of such information. We install and regularly update all security and anti-virus software in use on all of our systems, nevertheless the security of data transmitted over the internet cannot be completely guaranteed. In addition, the consortium is conducting a privacy and ethics impact assessment (in line with GDPR Art. 35) over the duration of the project, wherein the consortium will identify and assess any ethical or data protection risks and find solutions to overcome any such risks.
The HEROES consortium will generally not share personal information with anyone except the European Commission, if it so requests. All partners will treat information received from other partners as confidential and will not disclose it to third parties, unless it is obvious that the information is already publicly available or there is a legal obligation to do so. The partners will impose the same obligations on their employees and suppliers.
We may occasionally share personal data with trusted third parties, such as those listed below, to help us deliver efficient and quality services. When we do so, we ensure that recipients are contractually bound to safeguard the data we entrust to them before we actually share the data. We may engage with several or all of the following categories of recipients:
We store personal data on servers located in the EU, however, we transfer personal data to reputable third-party service providers, notably SharePoint, Dropbox, and Google, who may be located outside of the EU. All project partners are required to safeguard personal data in accordance with our contractual obligations and data protection legislation.
If we are processing your personal data, you have the following rights. You can exercise your rights by emailing us (see below) including:
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This helps us to ensure that personal data is not disclosed to any person who has no right to receive it. No fee is required to make an initial request unless your request is clearly unfounded or excessive. Depending on the circumstances, we may be unable to comply with your request based on other lawful grounds.
We retain personal data to provide our services, stay in contact with you and to comply with applicable laws, regulations and professional obligations to which we are subject. Please note that we have an obligation to retain data concerning European Union research projects (H2020, Action Grants, FP7, etc.) for up to five years after the end of the project (unless further retention is requested by auditors).
The content of this website, including texts, images, photographs, audio, video, graphics, logos, domain names, user interfaces, user “look and feel”, is protected by the provisions of national and international intellectual property laws. Unless otherwise indicated, you are authorised to view, copy, print, and distribute (but not modify) the content of this website, provided that such use is for solely personal and non-commercial purposes. Please acknowledge the source. All logos and trademarks are excluded from the above mentioned general authorisation. In cases of doubt as to the conditions of use or reproduction of a particular item, please contact us at: email@example.com
We aim to keep the information that appears on the HEROES website as complete and up to date as possible. If errors are brought to our attention, we will take all reasonable steps to make any necessary corrections within a reasonable time. Please be aware that the information published on our website is for informational purposes only. None of the information contained on the website constitutes legal or professional advice, nor can we accept responsibility for how it might be used, and we are not responsible or liable for any errors or omissions in any of the information provided on the website might be used. We cannot be held liable for any direct or indirect damage which may result from use of this site. Links to other websites are provided in good faith and for information only. A link to another website does not mean that we endorse or accept any responsibility for the content or use of such website. While we take all possible steps to minimise disruption caused by technical errors, we cannot guarantee that our website will not be interrupted or otherwise affected by such problems. Please note that access may be suspended temporarily and without notice in the case of system failure, website maintenance or repair, or for reasons beyond our control.
If you have any concerns as to how your data is processed or if you have some issues or queries concerning the HEROES website, you can contact us at: firstname.lastname@example.org
 Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).